Wei Linghui v. Hong Kong Federation of Insurers Insurance Agents Registration Board and Another
Read the full judgment text of HCAL 2759/2018 on BabelCite. This High Court CFI judgment was delivered on 27 August 2019.
1. This is an application for judicial review of:
Cited by 7 cases · Cites 2 cases
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HCAL 2759/2018 [2019] HKCFI 2094 IN THE HIGH COURT OF THE HONG KONG SPECIAL ADMINISTRATIVE REGION COURT OF FIRST INSTANCE CONSTITUTIONAL AND ADMINISTRATIVE LAW LIST NO 2759 OF 2018 ________________________
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________________________ J U D G M E N T ________________________ INTRODUCTION 1.This is an application for judicial review of:
BASIC FACTS 2.Any person seeking to be registered as an insurance agent is required to complete and submit to the Board an application form. The application form requires the applicant to declare that he/she has read the Code (more particularly described in paragraph 20 below), and undertake to the Board to comply with the requirements of the Code. It further requires the applicant to confirm that he/she has completed education to a level of Form 5 or equivalent, and submit a copy of his/her academic qualification as proof. 3.On 1 March 2013, the Applicant applied for registration with the Board as an appointed insurance agent of AIA Company Limited / AIA International Limited (“AIA”). In support of that application, she submitted a signed application form containing the aforesaid declaration and confirmation, and a copy of a certificate (“the Graduation Certificate”) titled 《高等教育自學考試畢業証書》 issued, or purportedly issued, jointly by Zhengzhou University (鄭州大學) and the Henan Province Higher Education Self-taught Examination Committee (河南省高等教育自學考試委員會). The Graduation Certificate:
4.The application was successful, and the Applicant was registered as an appointed insurance agent of AIA on 14 March 2013. 5.By a letter dated 23 June 2017, the Office of the Commissioner of Insurance (“OCI”) informed the Board that, based on information provided by the school or the education bureau concerned, the authenticity of the Graduation Certificate was doubtful. Enclosed with OCI’s letter were:
6.In the Email, it was stated that the Henan Province Students Admission Office (河南省招生辦公室) had confirmed that the certificate number of the Graduation Certificate did not relate to the Applicant (此証書編號不是此人), and the Graduation Certificate was a false certificate (此証書為假証). The Email also stated that the Zhengzhou University Self-taught Examination Office did not have authority to issue any proof (無權出具任何証明) that the Graduation Certificate was a false document, and if OCI wished to have material proof (証明材料), it should make enquiries with the Henan Province Students Admission Office. 7.By a letter to the Applicant dated 18 July 2017, the Board referred to (inter alia) the Email, and required the Applicant to respond, on or before 18 August 2017, to the allegations that she had (i) made an incorrect statement or declaration, and (ii) used a false document, in her application for registration as an appointed insurance agent of AIA. 8.On 14 August 2017, the Board granted to the Applicant an extension of time up to 18 October 2017 to respond to the said allegations, which she did by a letter dated 10 October 2017. In that letter, the Applicant stated that she had gone back to Zhengzhou University to retrieve proof of her academic qualification. However, due to the high turnover of teachers and staff at the university, she was unable to communicate or find the teachers or principal at the time of her study and obtain proof of her academic qualification. Nevertheless, the Applicant provided to the Board another certificate (高中的《學歷證明》文件) to prove that she had attained the required academic qualification for registration as an insurance agent (see paragraph 21(3) below). 9.On 30 October 2017, the Board decided that the aforesaid allegations against the Applicant were established (“the Substantive Decision”). In coming to that decision, the Board took the view that:
10.The Board conveyed the Substantive Decision to the Applicant by a letter dated 8 November 2017, and invited the Applicant to make submission by way of mitigation, which she did on 15 November 2018. The Applicant reiterated that she did not have any dishonest intention and repeated, inter alia, what she had stated in her earlier letter dated 10 October 2017. 11.On 19 January 2018, the Board decided that the Applicant should be de-registered as an insurance agent for a period of 3 years (“the Sanction Decision”), and informed the Applicant of the same by a letter dated 25 January 2018. 12.Following the Applicant’s lodging of an appeal (“the Appeal”) against the Board’s decision of 19 January 2018 and upon her solicitors’ request, on 14 February 2018, the Board decided to suspend the Sanction Decision pending the determination of the Appeal. 13.The Appeal was supported by, inter alia, the Applicant’s affirmation dated 14 February 2018. The following grounds were put forward in that affirmation:
14.On 7 November 2018, the Tribunal unanimously decided to dismiss the Appeal without a hearing. In the Tribunal’s Written Reasons for Decision, the following reasons were given:
15.By a letter dated 19 November 2018, the Tribunal informed the Applicant’s solicitors that the Tribunal had unanimously decided to dismiss the Appeal without a hearing. 16.On 20 November 2018, the Board made the Implementation Decision. On 28 November 2018, the Tribunal provided a copy of the Written Reasons for Decision dated 7 November 2018 to the Applicant’s solicitors. 17.On 4 December 2018, the Applicant made the present application for leave to apply for judicial review of the Appeal Decision and Implementation Decision. On 5 December 2018, the court granted the Applicant leave to apply for judicial review upon consideration of papers only. THE REGULATORY FRAMEWORK 18.The insurance industry in Hong Kong is governed by the Insurance Ordinance, Cap 41 (“the Ordinance”). Prior to 26 June 2017 when the first stage of amendments under the Insurance Companies (Amendment) Ordinance 2015 took effect, the Government department responsible for regulating insurers was OCI. On 26 June 2017, the Insurance Companies Ordinance was renamed the Insurance Ordinance, and responsibility for regulating insurers passed from OCI to the Insurance Authority (“IA”). 19.HKFI, established on 8 August 1988, is a self-regulatory body of insurers to advance and promote the development of insurance business in Hong Kong. HKFI’s articles of association provide for the establishment of the Board. Currently, HKFI and the Board bear primary responsibility for regulating insurance agents in Hong Kong. In due course, IA will take over the duties of HKFI and the Board in relation to the regulation of insurance agents. 20.Under Section 65(1) of the Ordinance, a person shall not hold himself out as an insurance agent unless he is an “appointed insurance agent”, which is defined to mean “an insurance agent appointed by and registered with an insurer as an agent”. Under Section 67(1) of the Ordinance, HKFI is required, with the approval of IA, to issue a code of practice (“the Code”) for the administration of insurance agents. The Board is tasked with the implementation and administration of the Code. 21.Under the Code:
22.Clauses 44 to 48 of the Code contain provisions relating to the procedures for determining (i) the fitness and properness of, inter alia registered insurance agents, and (ii) complaints against them. The following brief summary (omitting provisions which are not relevant, or have no application, to the present case) shall suffice for the present purpose:
23.Clauses 49 to 56 of the Code establish an appeal process which may be followed by any party who is the subject of disciplinary or other action by the Board.
24.The Appeals Tribunal Proceedings Rules provide, inter alia, as follows:
DISCUSSION 25.4 grounds of judicial review are raised in the Form 86, namely:
26.It is not, in my view, necessary to analyse these 4 grounds separately, which overlap to some extent. There are no merits in the complaint that the Appeal Decision and the Implementation Decision were illegal (in the sense of absence of lawful power to make the relevant decisions), or that the absence of an oral hearing before the Board gave rise to any procedural unfairness when the Applicant was expressly told by the Board in the letter dated 18 July 2017 (referred to in paragraph 7 above) that she could request for an oral hearing but she did not ask for one. The forensic complaints:
are also minor points which do not, by themselves, render the Board’s decision that the Graduation Certificate was a false document irrational. I should mention that the writer of the Email, namely, Zhou Guoqiang (周國強), was clearly stated on the face of that document and, as pointed out by Tam Chung Ho Peter (at paragraph 31 of his First Affirmation) the email address of the sender ([email protected]) appeared to be consistent with the Email having been sent by a staff of Zhengzhou University. I also do not consider it to be impermissible, as a matter of principle, for the Board to take into account hearsay evidence contained in the Email (namely, the Henan Province Students Admission Office had confirmed that the certificate number of the Graduation Certificate did not relate to the Applicant, and the Graduation Certificate was a false certificate). 27.The difficulty that I have in this case is the Board’s failure to seek proper proof that the Graduation Certificate was a false document, when the Email itself made it clear that neither the Zhengzhou University Self-taught Examination Office (which I am prepared to assume could be equated with Zhengzhou University for the present purpose), nor the writer of the Email (Zhou Guoqiang), had the power or authority to provide proof that the Graduation Certificate was a false document, and directed the recipient of the Email to approach the Henan Province Students Admission Office if it wished to have “material proof” of that matter. Bearing in mind the importance of the proof (which went to the heart of the matter, ie whether the Graduation Certificate was a genuine or false document), the absence of any indication that it would be a difficult or time-consuming exercise to obtain the relevant proof from the Henan Province Students Admission Office, the seriousness of the allegations raised against the Applicant, as well as the serious consequences that could flow from a finding that the Applicant used a false document in her application for registration as an insurance agent, it seems to me that no reasonable tribunal, properly directed on the fact and law, would have failed to take the extra step of seeking the relevant proof from the Henan Province Students Admission Office (either by itself or through OCI/IA), if only to exclude the possibility of an innocent mistake. In my view, the Board’s failure to do so rendered the Substantive Decision unreasonable in the Wednesbury sense. 28.In so far as the Appeal Decision is concerned, the Tribunal’s “Written Reasons for Decision” wholly failed to deal with the grounds of appeal raised by the Applicant in her affirmation dated 14 February 2018. The reasons given amount to nothing more than assertions that the appeal had no merits, that the Applicant had used a false academic qualification, and the Graduation Certificate was a false document. The reason given by Mr Chong, namely, that the issue raised by the Applicant in the Appeal was not consistent with her letter to the Board of 15 November 2017, is also problematic. Assuming that the letter referred to by Mr Chong is the Applicant’s letter to the Board dated 15 November 2017 (containing her mitigation), it is unclear in what way or aspect it is said “the issue raised by the Applicant [was] not consistent with her letter”. 29.While reasons given by an administrative tribunal for a decision do not have to be lengthy or comprehensive, they should at least demonstrate that the tribunal has properly grasped the issues before it and dealt with them in a proper and intelligible manner.
30.The judgment of Stock JA in Capital Rich Development Ltd shows that the same public law requirements on the adequacy of reasons are applicable where (i) reasons are required, or (ii) they are in fact provided. The judgment of Chu J in Ng Wing Hung shows that where the reasons given are inadequate, the decision would be regarded as Wednesbury unreasonable. 31.In the present case, I consider it to be clear that the reasons given by the Tribunal for the Appeal Decision are inadequate, and thus the Appeal Decision should be quashed on the ground of Wednesbury unreasonableness. It follows from the above conclusions regarding the irrationality of the Substantive Decision and Appeal Decision that the Sanction Decision and Implementation Decision cannot stand either. WHETHER RELIEF SHOULD BE REFUSED 32.Since the remedy of judicial review is discretionary, the court may refuse to grant relief even where one or more grounds of judicial review are made out if it would be futile to grant relief, eg where the proper relief would be to quash the original decision and remit the matter to the decision-maker for fresh consideration and it is clear that a rehearing would make no difference because the decision-maker would inevitably reach the same conclusion. However, the court will not lightly reach the conclusion that the outcome would inevitably be the same, having regard to the fact that the decision-maker, in a rehearing, is required to approach the matter with an open mind. 33.In the present case, Mr Wong (on behalf of the Respondents) submits that relief should not be granted in the event that the court accepts one or more grounds of judicial review of the Appeal Decision and the Implementation Decision, because it is inevitable that the Board and Tribunal would come to the same conclusion that the Graduation Certificate is a forged document having regard to the additional evidence obtained or produced by the parties subsequent to the date of the application for judicial review. 34.The relevant additional evidence before the court consists of:
35.Document (1) was obtained by the Applicant, while Documents (2) to (5) were obtained or produced by the Respondents. Document (1) supports the authenticity of the Graduation Certificate, but the other Documents are to the opposite effect. It is unclear from Documents (2) to (5) as to: (i) what were the information or materials originally provided by the Applicant and/or her agent which led to the issue of the Notarial Certificate by the Wandu Notary Office on 20 December 2018, and (ii) what false representation, information or materials were allegedly used by them to obtain the Notarial Certificate. It is also unclear what investigations had been carried out by the Wandu Notary Office to reach the conclusion that the Graduation Certificate was a false document and the Notarial Certificate ought to be revoked. While the certificate issued by the Henan Province Students Admission Office dated 17 January 2019 carries some weight in favour of the view that the Graduation Certificate is a false document, the court is not the primary decision-maker. The weight that ought properly to be given to the aforesaid documents should be determined by the Board instead of by the court. In all the circumstances, I do not consider that the court should deny relief to the Applicant even though it is likely, though by means inevitable, that the Board and Tribunal will reach the same conclusion regarding the authenticity of the Graduation Certificate. DISPOSITION 36.The application for judicial review is allowed. I make an order of certiorari to bring up to the High Court and quash the Substantive Decision, the Sanction Decision, the Appeal Decision the Implementation Decision, and remit the two allegations against the Applicant mentioned in the Board’s letter to the Applicant dated 18 July 2017 to the Board for fresh consideration in accordance with this judgment. 37.I also grant leave to the Applicant to file and serve her 2nd Affirmation dated 30 April 2019, and to the Respondents to file and serve the 2nd Affirmation of Tam Chung Ho Peter dated 5 June 2019. 38.The Applicant shall have the costs of this application for judicial review, as well as the costs incurred in relation to the Respondents’ summons dated 18 June 2019 for leave to file and serve the 2nd Affirmation of Tam Chung Ho Peter, to be taxed if not agreed.
Mr Dicky Cheung, instructed by Tung Ng Tse & Lam, for the Applicant Mr Martin W H Wong, instructed by Minterellison LLP, for the 1st & 2nd Respondents | |||||||||||||||||||||||||
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