Lay Man Yee Mary v. Alice Tai, Ombudsman (Office of the Ombudsman, Hong Kong)
Read the full judgment text of HCAL 107/2006 on BabelCite. This High Court CFI judgment was delivered on 27 February 2007.
1. In relation to the Ombudsman’s decision on her complaint against the Official Receiver, the applicant seeks judicial review and relief.
Cites 3 cases
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[English Translation – 英譯本] HCAL 107/2006 IN THE HIGH COURT OF THE HONG KONG SPECIAL ADMINISTRATIVE REGION COURT OF FIRST INSTANCE CONSTITUTIONAL AND ADMINISTRATIVE LAW LIST NO. 107 OF 2006 _____________________ BETWEEN
______________________ Before: Hon Chu J in Court Date of Hearing: 1 February 2007 Date of Judgment: 27 February 2007 ______________________ J U D G M E N T ______________________ 1.In relation to the Ombudsman’s decision on her complaint against the Official Receiver, the applicant seeks judicial review and relief. Factual background 2.On 8 October 2002, the court made a bankruptcy order upon the applicant’s own petition in HCB 13304/2002. 3.On 1 November 2002, it was resolved at a meeting of creditors that Mr Fred Li, a solicitor, be appointed as the trustee of the applicant’s assets. 4.By virtue of section 30A of the Bankruptcy Ordinance, the applicant can be discharged from bankruptcy 4 years from the date of the bankruptcy order. However, on 6 September 2006 the trustee applied to the court for an extension of the applicant’s bankruptcy. The application is still pending and the applicant is still a bankrupt at the moment. 5.On 27 December 2003, the applicant first wrote to the Official Receiver complaining that the trustee was unprofessional and unfair. The letter set out a total of 12 complaints. The Official Receiver wrote back on 3 February 2004. This was followed by further correspondence between the applicant and the Official Receiver. 6.On 2 July 2005, the applicant wrote to the Official Receiver again, providing relevant documents and a compact disc which contained an audio recording of an interview in connection with her complaints against the trustee. The Official Receiver wrote back on 2 November the same year, saying that he did not intend to invoke section 84 of the Bankruptcy Ordinance to take further action on the various allegations that the applicant had made against the trustee. On 7 November, the applicant wrote to the Officer Receiver expressing her dissatisfaction with his decision in the letter of 2 November. 7.As a matter of fact, since she went bankrupt, the applicant has not only written to the Official Receiver’s Office to complain about the trustee, but has also complained to the trustee direct, with copies of the complaint letters sent to the Official Receiver. Two of these complaint letters to the trustee are dated 26 October 2005 and 29 March 2006 and contain, respectively, 75 and 102 allegations of misconduct on the part of the trustee. The applicant has also complained to the Law Society about the trustee, but her complaint was not entertained on the ground that the matter was not related to legal practice. 8.The applicant wrote to the Ombudsman on 8 November 2005, complaining that the Official Receiver had not properly dealt with her complaints. The applicant also requested the Ombudsman to confirm that complaints concerning bankruptcy cases were within the scope of her duties. The Ombudsman replied on 10 November acknowledging receipt of the applicant’s complaint. 9.On 14 November, the applicant supplied further information to the Ombudsman regarding her complaint, including her correspondence with the Official Receiver and documentary information/a compact disc of audio recording. The applicant further explained her complaint against the Official Receiver in the letter. 10.On 30 November 2005, the Ombudsman wrote to the applicant, stating that from an administrative point of the view, there was nothing improper on the part of the Official Receiver in his follow-up of the applicant’s complaints against the trustee. The Ombudsman clearly stated in the letter that there were no grounds for following up the applicant’s complaint against the Official Receiver. 11.The applicant wrote to the Ombudsman on 2 December expressing dissatisfaction with the Ombudsman’s refusal to follow up her complaints. The applicant also wrote to the Chief Executive on 3 December to complain about the Ombudsman’s decision. The Ombudsman wrote to the applicant on 12 December, informing her that her complaint was being examined afresh. The applicant attended an interview with an investigation officer of the Office of the Ombudsman on 22 December and also furnished additional documentary information. 12.The Ombudsman wrote to the applicant on 12 January 2006, explaining to her that the Official Receiver’s decision as to whether the trustee had acted in breach of section 84 of the Bankruptcy Ordinance was a professional decision as opposed to an administrative matter, and hence the Ombudsman was unable to follow up the applicant’s complaints in that regard. Furthermore, as the materials provided by the applicant revealed no maladministration on the part of the Official Receiver, a decision was made in November 2005 not to follow up the applicant’s complaint. The Ombudsman also stated in the letter that as the applicant had written to the Office of the Ombudsman again, visited the Office, and insisted that the Office intervene and conduct an investigation, a decision was made to conduct a preliminary inquiry with the Official Receiver’s Office to find out if it had adopted reasonable procedures and acted in a timely manner in following up the applicant’s complaints. 13.On 2 June 2006, the Ombudsman responded to the applicant in respect of her complaint against the Official Receiver’s Office. In the letter, the Ombudsman said that having examined all the materials, she formed the view that the Official Receiver’s Office had followed up the applicant’s complaints against her trustee appropriately within the scope of its functions, with no delay or maladministration and that there was no evidence to buttress the allegation that the Official Receiver’s Office was biased towards the trustee. The Ombudsman also notified the applicant of the decision to close the case. 14.On 29 June 2006, the applicant wrote to a number of individuals/organizations including the Chief Executive, Chairman of the Legislative Council and the Ombudsman, stating that over the past two years her complaints against the trustee and the Official Receiver’s Office were not entertained. She also criticized the Ombudsman’s decision in the letter. 15.The Ombudsman wrote back to the applicant on 15 August 2006, disagreeing with her criticism. The final paragraph of the Ombudsman’s letter reads:
Application for judicial review 16.On 29 September 2006, the applicant sought leave to apply for judicial review against the Ombudsman’s decision. The court granted leave on 16 October 2006. On 26 October 2006, the applicant filed a Notice of Originating Motion. 17.The applicant sought the following relief in the Notice of Application for Leave (Form 86A):
18.In the Notice of Originating Motion, the applicant added 4 items of relief. As I have pointed out in the hearing, the applicant has not obtained leave to amend her Form 86A, and the leave to apply for judicial review given by the court does not cover those additional items of relief and related matters. Furthermore, some of the related matters arose after the Ombudsman issued the letters dated 2 June and 15 August of the year 2006 and after the applicant made the present application. Hence, only the 3 items of relief and related matters as set out in the Form 86A will be dealt with in the present application for judicial review. The Ombudsman Ordinance (Cap. 397) 19.The Ombudsman Ordinance governs the establishment, functions and powers of the Ombudsman. 20.Section 7(1) of the Ordinance provides as follows:
in any case where ―
21.The Official Receiver’s Office is an organization set out in Part I of Schedule 1 to the Ordinance. 22.As to the scope of the Ombudsman’s powers of investigation, section 8 of the Ordinance provides that the Ombudsman shall not undertake any investigation that relates to any action set out in Schedule 2. According to paragraph 2 of Schedule 2, the Ombudsman shall not undertake any investigation into actions relating to the following:
23.Section 10 of the Ordinance sets out the restrictions on investigation of complaints by the Ombudsman. Section 10(1)(e) provides as follows:
…
24.And section 10(2) provides as follows:
25.As to the determination of the Ombudsman’s authority, section 9 provides that:
26.Insofar as they are relevant to the present application, of the provisions governing the Ombudsman’s functions and powers on investigation can be summarized as follows:
Grounds of application for judicial review 27.Based on a number of the applicant’s affidavits and the submissions she made in the hearing, the grounds that she puts forward for seeking judicial review can be summarized as follows:
28.The applicant also mentioned other matters in her affidavits dated 26 October 2006 and 3 January 2007, including complaints concerning her annual accounts on income and expenditure and the trustee’s accounts; as well as the number of complaints and thorough investigations carried out, and schemes under which the Ombudsman give awards to government and public organizations, etc. as mentioned in the Ombudsman’s Annual Reports. The applicant sought further relief in the Notice of Originating Motion based on these matters. As I have indicated above, these matters and items of relief, which I will not set out here, are not within the ambit of the leave for judicial review granted by the court. The applicant’s complaints against the trustee 29.The present application obviously stems from the applicant’s complaints against the trustee. Based on the applicant’s affidavits and the exhibits thereto, the applicant’s complaints against the trustee can be summarized as follows:
30.The above complaints lodged by the applicant against the trustee were background information provided merely for the understanding of the present application. In hearing applications for judicial review, the court is merely playing a supervisory role; it is exercising neither civil jurisdiction nor bankruptcy jurisdiction. Furthermore, as the present application concerns a decision made by the Ombudsman, the court need not and should not determine the merits or otherwise of the applicant’s various complaints against the trustee. For this reason, I will not give details of the applicant’s complaints against the trustee, nor will I set out the documents, letters and other information in connection therewith. The Ombudsman’s decision of 30 November 2005 31.The applicant’s first and third grounds for judicial review relate to the Ombudsman’s decision in her letter of 30 November 2005. Although the Ombudsman stated in the letter that she would not undertake any investigation into the applicant’s complaints, subsequently she considered the applicant’s complaints afresh and, on 12 January 2006, decided to conduct a preliminary inquiry with the Official Receiver’s Office so as to understand whether reasonable procedures had been followed in dealing with the applicant’s complaints and whether the follow-up work was timely. Section 11A of The Ombudsman Ordinance provides that, for the purposes of determining whether to undertake an investigation, the Ombudsman has the power to conduct such preliminary inquiries as she considers appropriate. 32.In other words, the Ombudsman’s decision of 30 November 2005 has been replaced by the decision of 12 January 2006. Furthermore, the Ombudsman did undertake a preliminary inquiry which included obtaining information and explanation from the Official Receiver’s Office. For this reason, the court will not proceed with judicial review on the decision of 30 November 2005, which has already been superseded and nullified, or award any relief in respect of that decision. The Ombudsman’s decision of 2 June 2006 33.Part of the applicant’s first ground as well as the second and fourth grounds for application concern the Ombudsman’s decision as stated in her letter of 2 June 2006. The Ombudsman said, having considered all the materials, she found that there was no maladministration on the part of the Official Receiver’s Office and the follow-up work on the applicant’s complaints was not inappropriate. The Ombudsman therefore decided to close the applicant’s case. 34.In considering the applicant’s first ground for application, I find that we should start with relationship between the Official Receiver and the trustee. Despite the fact that the trustee was appointed by a resolution at the creditors’ meeting, decisions that he made on matters concerning the applicant’s bankruptcy were primarily monitored by the debtors’ meeting. Nevertheless, the Official Receiver also has the power and obligation to monitor the trustee’s acts and decisions under the Bankruptcy Ordinance. In this respect, section 84 of the Bankruptcy Ordinance provides that:
35.Therefore, when the Official Receiver received the applicant’s complaints against the trustee, he had to decide whether to exercise his power under section 84. I agree with the Ombudsman that whether or not to make an application to the court under section 84 is a professional decision as it involves factual and legal considerations. As it was not an act or decision relating to administrative functions, the Ombudsman had no power to undertake an investigation under section 7(1) of The Ombudsman Ordinance. Furthermore, according to section 8 and paragraph 2 of Schedule 2 to the Ordinance, the Ombudsman cannot undertake an investigation into a decision made by the Official Receiver about whether to make an application to the court under section 84 of the Bankruptcy Ordinance. 36.As to the applicant’s complaints against the Official Receiver, the stand of the Ombudsman was that, from an administrative perspective, she could only examine whether the Official Receiver had followed reasonable procedures when he handled the complaints and whether he had done it in a timely manner. Based on the above analysis, the Ombudsman’s demarcation on her functions and powers is correct. 37.As to the applicant’s second and fourth grounds for application, the Ombudsman explained in her letter of 12 January 2006 that, as the applicant insisted on her complaints, the Office of the Ombudsman would carry out a preliminary inquiry into her complaints. It was for helping her to decide whether to conduct a thorough investigation into the applicant’s complaints that the Ombudsman undertook the preliminary inquiry. This was an approach allowed by the law to handle complaints. Furthermore, as I have already stated, the law does not make it mandatory for the Ombudsman to conduct a thorough investigation into each and every complaint. 38.As to the approach adopted by the Ombudsman to conduct a preliminary inquiry, she was vested with the power to conduct in the way she deems appropriate. The materials pertaining to the present application reveal that the Ombudsman had made enquiries with and obtained relevant information from the Official Receiver’s Office. The applicant had also furnished written statements and quite a lot of information to the Office of the Ombudsman. After considering the matter, the Ombudsman came to the view that there had been no maladministration or bias towards the trustee. 39.In R v Parliamentary Commissioner for Administration ex parte Dyer, the English court said that section 5(5) of the Parliamentary Commission Act 1967 (which is equivalent to section 9 of The Ombudsman Ordinance) and section 7(2) of the same Act (which is similar to section 12(3)(6) of The Ombudsman Ordinance) conferred upon the Ombudsman a considerable power of discretion and when the Ombudsman exercises her discretion in dealing with a complaint, subjective judgment is inevitable. For this reason, it is certainly difficult to challenge the Ombudsman’s decision in this regard based on the legal principle of Wednesbury unreasonableness under the public law. In the present case, I find that the above observation also applies to the conclusion and decision made by the Ombudsman after the preliminary inquiry. 40.Furthermore, the Ombudsman also explained in her letter of 2 June 2006 about her conclusion that there had been no maladministration on the part of the Official Receiver’s Office in dealing with the applicant’s complaints: see the section captioned “Our Comments” in that letter. 41.In addition, by virtue of section 83 of the Bankruptcy Ordinance, the applicant as a bankrupt can make an application to the court if she has been aggrieved by the trustee’s acts. In other words, the applicant can seek remedy in respect of her complaints against the trustee by way of legal proceedings. In the circumstances, pursuant to section 10(1)(e)(ii) of The Ombudsman Ordinance, the Ombudsman should not conduct a thorough investigation into the applicant’s complaints. 42.As to the second ground for application, which contends that the Ombudsman acted unreasonably in deciding to close the case when the Official Receiver’s Office had not yet replied to the applicant’s letter of 17 March 2006, the complaint that the Ombudsman dealt with was the one made by the applicant in November 2005. Although the applicant subsequently provided further information to the Ombudsman’s Office, the focus in handling the complaint was still on the content of the complaints which the applicant had already put forward. It was neither obligatory nor necessary for the Ombudsman to withhold her decision and wait for the Official Receiver’s Office to reply to the applicant’s letters and complaints which were addressed to the Official Receiver’s Office after she had filed her complaints with the Ombudsman. 43.Based on the above analysis, the Ombudsman’s decision of 2 June 2006 was neither Wednesbury unreasonable under the public law nor tainted with procedural impropriety. The ground for application in relation to this decision must also fail. Letter of the Ombudsman dated 15 August 2006 44.The applicant contends that the Ombudsman was discourteous in her letter of 15 August 2006 and applies for a restraining order in that connection. In my view, this ground for application cannot stand for two reasons. First, even if the Ombudsman were impolite in her wording, it would not constitute a legally recognized ground for application for judicial review, and the court would not exercise its discretion under the public law to impose a restraining order or grant any relief. Secondly, the Ombudsman’s statement that she would only acknowledge receipt of the applicant’s letters in future without giving a reply was nothing more than a direct assertion of her stand and should not be regarded as discriminatory or grossly discourteous. The Ombudsman’s Annual Report 2006 45.The applicant also contends that the reference to opinionated complainants in the Ombudsman’s Annual Report 2006 was derogatory of complainants whose complaints had been rejected by the Ombudsman. As I have stated before, even if the use of the word “opinionated” were inappropriate, it would not constitute a ground for judicial review and the court would not exercise its discretion to grant any relief. Maladministration on the part of the Ombudsman 46.As to the applicant’s allegation that the Ombudsman’s discourteous remarks constituted maladministration, I do not agree that the wording in the Ombudsman’s letter of 15 August 2006 and the Annual Report 2006 are sufficient to show that there was maladministration on the part of the Ombudsman or constitute a valid ground for granting the relief that the applicant is seeking. The applicant’s arrears of tax 47.As to the applicant’s arrears of tax and the relevant penalty, she contends that they arose out of the trustee’s misconduct. Details are set out in the letters together with attachments that the applicant sent to the trustee, the Official Receiver’s Office and the Ombudsman. 48.In HCB 13304/2002, the applicant has made complaints against the trustee in this regard as well as others as grounds of objection to the trustee’s application for an extension of her bankruptcy. The bankruptcy court will deal with this issue of arrears of tax and the applicant’s other complaints against the trustee, and other courts should not hear and rule on the same. 49.Furthermore, the court hearing the judicial review application has no jurisdiction to decide or declare whether the applicant is liable to repay the accrued arrears of tax. 50.For these reasons, the applicant’s eighth ground for application and the third item of relief sought do not stand. Conclusion 51.For the above reasons and analysis, the applicant’s application for judicial review must fail. The application is accordingly dismissed. 52.As the applicant is still a bankrupt, I do not intend to make any order as to costs in the present action. This is a costs order nisi. If neither party applies for a variation within 14 days from the date of handing down this judgment, the order shall become absolute upon expiry of that period.
Applicant in person, present. Mr Peter Lo instructed by Kao, Lee & Yip for the respondent. Translated by the Judgment Translation Unit of the Judiciary and approved by Mr. Edmund Cham, Solicitor. |
Cases cited in this judgment
Further hearings and rulings under HCAL 107/2006