Oriental Press Group Ltd and Another v. Fevaworks Solutions Ltd
Read the full judgment text of HCA 2140/2008 on BabelCite. This High Court CFI judgment was delivered on 16 October 2009.
1. The plaintiffs in both actions herein (HCA2140/08 and 597/09) are seeking interlocutory injunction against the defendants (“Fevaworks”) in 2140, and “Fevaworks” & “Alive! Media” in 597, to restrain them from publishing certain allegedly defamatory statements on the Internet against the plaintiffs.
Cites 2 cases
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HCA2140/2008 & HCA597/2009 IN THE HIGH COURT OF THE HONG KONG SPECIAL ADMINISTRATIVE REGION COURT OF FIRST INSTANCE ACTION NO. 2140 OF 2008 ---------------------------- BETWEEN
---------------------------- AND ACTION NO. 597 OF 2009 ----------------------------- BETWEEN
________________________ (HEARD TOGETHER) Before : Hon Yam J in Chambers Dates of Hearing : 18 and 29 September 2009 Date of Judgment : 16 October 2009 ----------------------- J U D G M E N T ----------------------- The plaintiff’s application 1.The plaintiffs in both actions herein (HCA2140/08 and 597/09) are seeking interlocutory injunction against the defendants (“Fevaworks”) in 2140, and “Fevaworks” & “Alive! Media” in 597, to restrain them from publishing certain allegedly defamatory statements on the Internet against the plaintiffs. 2.The matrix of facts together with the legal principals involved are similar and these 2 cases are considered together in one judgment. An understanding of the operation of the defendants is necessary before the consideration of the alleged defamation and legal principles. The defendants and their operation 3.Golden Computer Centre in Shamshuipo is a famous shopping centre selling computer and its related products. 4.According to the Project Manager of Fevaworks, Mr Lam Cho Shun, a group of people interested in computer and information technology set up a website at <www.hkgolden.com>. Information and content of the Website was provided by merchants of those shops at the Centre. This website provided a platform for merchants to exchange information on computer products and expose the improper operating method of unscrupulous merchants in order to warn customers. This platform is called “the Forum” at <forum.hkgolden.com>. Fevaworks and Alive! Media operated the said Website since 2003. The Forum was later classified into forums of various topics and the leisure channel (called “吹水台”) is amongst the more popular channels. 5.All discussion topics posted on the Forum can be read by the public on the Website, but only members registered on the Forum can post anything on the Forum. 6.In order to register as a member, one must “accept the Terms of Services”. One of the important terms is that the Forum prohibits any content in the messages communicated among the members that contain intimidation, defamation, pornography, harassment and intrusion, and any infringement of third parties intellectual property right or unlawful act arising out of such content. 7.After accepting the “Terms of Service”, one must provide one’s personal information including his true name, nickname which will appear in the post that he will publish on the Forum, his email address and other information. However the Forum only accepts email addresses from about 1,000 domains provided by Internet Service Provider, educational institutions, and large established companies, but does not accept email addresses provided by web-based email services like hotmail, yahoo mail and gmail. 8.Thus the Forum can identify all members posting their messages on the Forum itself, though nicknames were used as appeared to other readers including the general public. If any member has violated any of the discussion rules, his membership account would be suspended by the Forum and the same email cannot be used for registration purposes again. That member cannot post any message on the Forum during the suspension period unless he can successfully open another account by registering another email address acceptable to the Forum. 9.There are two types of membership: general and advanced member. A general member can post 5 topics in leisure channel and 5 topics in other channels and unlimited reply per day whereas an advanced member can post 10 and 10 in the aforesaid channels respectively. In order to become an advanced member one has to complete an application form downloaded from the website and send the same together with his identification proof by fax or post to Fevaworks or to attend its retail outlet in person to complete the registration process. Staff of the Fevaworks will check his identification document in order to verify his identity. 10.In participating a discussion of the Forum, a member will log into the website with his given password. On the Front Page, a list of channels is displayed. In the front page, members are also reminded of the following rules of the Forum :
11.A member can “post (發表)” a topic or “reply (回覆)” to an existing topic and before that, he can “review (預覽)” his own content. But once the topic or reply is made public, all visitors can see the topic/reply content. A member cannot modify or delete a topic/reply of his after it goes live. What he has posted in the Forum will appear immediately on the Forum. The Forum does not edit or filter any post published by any member of the Forum. In reality, the Forum acts like a corkboard which a member can pin his expressions whatever he wishes to pin thereon. 12.However there are 2 administrators of the Forum working between 10:00 a.m. and 7:00 p.m. to monitor the Forum discussion. This intended to ensure that members would follow the rules of the Forum, various actions would be taken in cases of violation of the rules. 13.According to Lam, the plaintiffs whose affirmation was made by a Mr Lai Kam Wa, assistant to their Honorary Chairman Mr Ma Sik Chun, have a number of misunderstanding and misconception of the how the system of the website operates. For instance, the plaintiffs claim that :
14.In fact, Lam said that this is incorrect. Each messages submitted by a member is directly uploaded by the system & it will instantaneously appear in the Forum. The defendants do not exercise any control in terms of editing, scrutinising or otherwise modifying the information transmitted. 15.In one sense, the defendants have even less control than a librarian who would at least catalogue a book before this publication is put on the shelf and made available to all readers. Thus a library would have prior knowledge of the existence of a publication. Here on a website, in any minute there may well be hundreds or even thousands of messages uploaded onto the system and appeared in the Forum without the prior knowledge of the host of the website. 16.Secondly, Lai assented that the defendants are not subordinate distributors because they “hosted” or “cached” the Website. Lam said this is another misconception. “Hosting” a website has, he explained in the previous paragraph. Lam explained that :
The alleged Defamatory statements (1) The 1st offending words 17.On 27 March 2007, a discussion topic was posted and titled as “點解今日客觀公正既東方同太陽報無霞姐果段新聞既?” (Why is it that the objective and righteous newspapers, The Sun and Oriental Daily do not have the story of Sister Ha?). 18.On 28 March 2007 at 11:02 a.m., in response, one “徐晃” posted/published on the Website his comment : “身有屎”. The same comment was posted/published by one “一時俊傑” on the website at 12:26 p.m. on the same day, i.e. 28 March 2007. The plaintiffs pleaded that a true translation thereof is : “They are guilty.” 19.The liberal meaning of the expression could be “They had faeces on their body,” which might only mean that they have something to hide. The plaintiffs pleaded that the sting of the defamation is that the offending words meant “the plaintiffs and/or Oriental Daily News and/or the sun was guilty of the murder of Sister Ha (霞姐). 20.The background to the murder can be summarised in the judgment of Stuart Moore VP in HKSAR v Lo Hon-Hing & Ors, CACC107/2007 (unreported, 12 September 2008) at §6 :
21.On 26 March 2007 the men who were responsible for the murder of Sister Ha were tried and convicted in the High Court. 22.Ms Janice Cheung, counsel for the defendants, submitted that the 1st Offending words are not unarguably defamatory. The murder was initiated only by the distributor, Ching Wui. There is no evidence that the plaintiffs were involved in the murder. However, it is”connected” with the plaintiffs as the subject matter was that Ching Wui would not allow vendors to return unsold copies of the Oriental Daily. 23.Maybe the best expression to interpret the expression of “身有屎” is in the Chinese expression : “我雖不殺伯仁,伯仁因我而死”。 (Even though you may not have directly caused their death, you are indirectly responsible.) In any event, at this interlocutory stage, the expression of “身有屎” is not unarguably defamatory. 24.Furthermore, when a letter of complaint was sent to Fevaworks by the plaintiffs on 27 October 2008 at 11:53 hrs, Fevaworks replied at 15:20 hrs that the posting would be removed immediately and it was so removed. 25.However the plaintiffs contended that some of the 1st offending words were still available for viewing on 16 April 2009. The defendants explained that they were inadvertently left on the website by pure oversight. They were removed immediately after Lai’s affirmation was served on 15 September 2009. (2) The 2nd offending words 26.On 28 October 2008 a discussion topic appeared and titled :
27.Under the section/heading “報紙用作洗白粉錢” : One “去支” posted/published the 2nd offending words :
28.In the hearing on 29 September 2009, both parties accepted the following 3 facts which are common general knowledge to the people of Hong Kong :
29.Apparently, the defendants accepted that the 2nd offending words are defamatory. When they were notified by email and by post on 24 October 2008, these words were removed by them within about 3.5 hrs. (3) The 3rd offending words (in 597). 30.On 21 January 2009, one 「湯川學」posted/published under the discussion topic “東方日報創辦人是通緝中大毒梟”, (“The founders of Oriental Daily News are big drug traffickers wanted by the Government”), the following offending words :
31.The aforesaid words appeared at about 11:25 p.m. on 21 January 2009 when the defendants’ staff was off-duty. They were discovered by the defendants’ staff in the morning, on the next day 22 January 2009 and they were removed at about 11:44 a.m. without any complaint or notification from the plaintiffs. In other words they were permanently deleted from the website and have not been archived or cached. HCA597 was subsequently commenced by the plaintiffs on 3 March 2009. (4) 64 further Defamatory Statements 32.The defendants contended that further to the 3rd Offending Words, there were 64 further & similar defamatory statements appearing between 4 February 2009 and at least 20 June 2009. The plaintiffs put the defendants on notice by their Lai’s affirmation served on the defendants’ solicitors on 15 September 2009. They were removed after lunch by the defendants on 18 September 2009, i.e. after the first hearing of the present proceedings. 33.Should an interlocutory injunction be granted against the defendants? The legal principles applicable to interlocutory injunction in respect of defamation and publication on the Internet Website shall be discussed herein below first. Legal Principles 34.Both sides accepted that the principles of interlocutory injunction as laid down in the case of American Cynanid v Ethicon are not applicable. 35.Ms Cheong for the defendants relied heavily in the decision of Recorder J. Leong, SC in Poon Ying Hon v. CCT Telecom Holdings Ltd & Anor, HCA3431/2001 (unreported, 17 August 2001) at §§27-29 and 40 :
36.Ms Cheung also relied on Chan Shui Shing Andrew & Ors v Ironwing Holdings Limited [2001] 2 HKC 376; Gatley on Libel & Slander, 11th ed., §26.2 at pp. 934-932 and The Law of Defamation and the Internet, 2nd ed., at §20.11 at pp. 277–278 for the proposition that interim injunctions would ordinarily not lie against Internet intermediaries. 37.Further in respect of “publication” by ISP, Ms Cheung relied on the case of Bunt v Tilley & Ors [2007] 1 WLR 1243. Here the claimant sought to establish his cause of action against the internet service providers (the “ISPs”) on the basis that the authors published the words complained of “via the services provided” by the ISPs. Eady J struck out the claimant’s claim. His Lordship (at §§21-23) propounded the test of publication as follows :
His Lordship (at §30) further held that :
His Lordship concluded (at §§36-37) further held that :
38.Mr Lawrence Ng, who appeared with Mr Christopher Chan for the plaintiffs relied heavily on the case of Godfrey v Demon Internet Ltd [2001] QB 201 (per Morland J) as the direct authority on the contention that an ISP, being the host of websites on which there are defamatory statements posted by third parties can be sued to have published the defamatory comments. 39.However Ms Cheung has sought to distinguish this case on the peculiar facts involved. (This was also distinguished by Eady J in Bunt v Tilley, op. cit. §[30].) The defendants therein are carrying on the business of an ISP. An unknown person had posted an article defamatory of the plaintiffs by using another service provider. The plaintiff informed the defendants that the article was defamatory and asked them to remove it from their news server. The defendants failed to do so and it remained available on the server for some 10 days until its automatic expiry. It was held by Morland J that the defence should be struck out as the defendants could have chosen to obliterate the posting complained of. Although they were not a publishing within the meaning of section 1(1) and (3) of the Defamation Act 1996 and could therefore satisfy section 1(1)(a) of that Act, once they knew of the defamatory content of the posting and chose not to remove it from their news server, they could no longer satisfy the additional requirements of section 1(1)(b), that they took reasonable care in relation to the publication, or section 1(1)(e), that they did not know and had no reason to believe that what they did caused or contributed to the publication. Accordingly that parts of their pleaded defence which relied on section 1(1) of the 1996 Act would be stuck out. 40.I agree with Ms Cheung’s submission. This case cannot be authority to support the contention all ISPs are publishers of all statements in their websites. In fact the contrary is true. They are only publishers when they become aware of the defamatory content of any posting and choose not to remove it from their server. Innocent dissemination 41.Collin on The Law of Defamation and the Internet, 2nd ed. at §81 said :
42.Ms Cheung further relied on the following cases concerning “Internet intermediaries who host or cache content on their computer system, namely :
Application of the legal principles 43.Ms Cheung therefore submitted that it is at least arguable that the defendants would have the common law defence of innocent dissemination. In other words, it is not the case that the defendants would have no arguable defence at all. The followings are the arguable defences, namely :
44.Further, once the defendants were aware of the allegation of defamatory statements, they removed them from the website. 45.Furthermore, it is important to balance between the interests of an alleged victim of defamatory statement and freedom of speech. As Hoffmann LJ (as he then was) had held in R v Central Independent Television Plc. [1994] 3 All E.R. 641 at 652 :
46.As a United States Court had cogently observed, the sort of pre-posting censorship proposed by P would :
47.As submitted by Ms Cheung for the defendants, such approach inevitably favours large publishers like P and discriminates against small internet website operators like Fevaworks and Alive! Media :
Impossibility of Compliance 48.The defendants contended that it is virtually impossible to comply with the terms of the injunction. In the first place, there is no software which can filter or prevent any messages containing certain keywords. 49.Secondly, it is impossible for the defendants to censor messages before they were published. At any given time, there may lie about 30,000 users online with may be over 5,000 posts generated in an hour. Lam estimated that they need to have at least 160 staff on a 24-hour basis everyday if every message to be posted required to be censored. The defendants’ said they simply do not have the financial resources to do so. Even then, it is practically impossible to determine whether a message is defamatory or not. It is not possible for them to consult legal advisers when something appears on the forum which refers to the plaintiff or other complainants. 50.The defendants have, in the circumstances, put in reasonable safeguards in having enough staff on hand to address and deal with breaches of the Forum rules. The 3rd offending words as in HCA596 were actually discovered by the staff of the defendants on 22 January 2009, even before the Action was commenced. 51.Upon receipt of any complaint regarding any message on the Forum, the defendants’ staff would handle it as soon as possible. If it is sustainable, the defendants would remove the irrelevant material immediately. This was demonstrated in the plaintiffs’ complaints herein. 52.Everyone of the public can contact the defendants staff through the email address “[email protected]” found at the bottom of every page on the website. This was done in respect of the 2nd offending words; after the plaintiffs emailed the defendants at 15:30 on 24 October 2009. 53.But the plaintiffs have not always made use of this device. For example, in respect of the 64 allegedly defamatory statements, the plaintiffs did not make use of this email channel. The plaintiffs chose not to notify the defendants prior to the issue of their summonses. Instead, the plaintiffs brought them to the defendants’ notice through the affirmation of Kenneth Lai. The plaintiffs then complained that the defendants were slow in removing them until after lunch on 18 September 2009. In spite of the fact that the plaintiffs have not given any particulars on how or in what manner the words are defamatory, the defendants have removed them. 54.On the other hand, the defendants have already indicated that they are prepared to disclose the identities of the message posters if a Court Order is made against it then. All users of the Forum are traceable as explained herein before. Conclusion 55.I accept the aforesaid submissions of the defendants. Accordingly, I do not consider the Court should exercise its discretion to grant an interlocutory injunction against the defendants. The plaintiffs’ summons is therefore dismissed. 56.There shall also be an order nisi for costs to the defendants in both actions in any event. Since both sides were represented by 2 counsel, there should also be a certificate for 2 counsel for the defendants.
Mr Lawrence Ng and Mr Christopher Chain (on 29 September 2009 only), instructed by Messrs Iu, Lai & Li, for the Plaintiffs (in both cases). Ms Janine Cheung and Mr Harry Liu (on 18 September 2009 only), instructed by Messrs Oldham, Li & Nie, for the Defendants (in both cases). |
Cases cited in this judgment
Further hearings and rulings under HCA 2140/2008