Tsue Lai Kee v. Nanyang Commercial Bank, Ltd
Read the full judgment text of DCPI 1127/2017 on BabelCite. This District Court judgment was delivered on 12 November 2021.
1. This is a personal injury claim brought by the plaintiff against the defendant for loss and damage arising out of a slip and fall accident. Both liability and quantum are in dispute.
Cited by 2 cases · Cites 11 cases
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DCPI 1127/2017 [2021] HKDC 1415 IN THE DISTRICT COURT OF THE HONG KONG SPECIAL ADMINISTRATIVE REGION PERSONAL INJURIES ACTION NO 1127 OF 2017 ---------------------------
--------------------------- Before: His Honour Judge Andrew Li in Court Dates of Trial: 26 - 27 May 2021 Date of Judgment: 12 November 2021 ----------------------- JUDGMENT ----------------------- INTRODUCTION 1.This is a personal injury claim brought by the plaintiff against the defendant for loss and damage arising out of a slip and fall accident. Both liability and quantum are in dispute. BACKGROUND 2.The plaintiff was employed by PI Business Consulting Limited as a senior direct sales agent. He had been assigned to work at the Peninsula Centre Branch of the defendant’s bank which is located at Shop G48 and Shop 152 of Peninsula Centre, Tsim Sha Tsui, Kowloon (“the Bank”). 3.On 5 June 2014 at or around 1715 hours, the plaintiff intended to walk into Shop 152 in order to pass some documents to a colleague of his. Since it had already passed the usual business hours, the rolling metal gate of the entrance of the Shop had been rolled down halfway, preventing customers from entering. In order to get into the Bank, the plaintiff had to stoop down and lowered his upper body to get pass the half-shut rolling gate. In the process of doing so, he slipped and fell on the floor (“the Accident”). 4.The plaintiff alleges that at the spot where he fell (“the Accident Spot”), it was wet and slippery. Hence, the plaintiff attributes his fall to the slippery condition. On this basis, the plaintiff claims that the defendant has been negligent and was in breach of the common duty of care owed to him under the Occupiers Liability Ordinance, Cap 314 (“OLO”). The plaintiff says that the defendant has failed to ensure that he was reasonably safe while working in the Bank, inter alia, by failing to prevent the Accident Spot from being wet; failing to devise a proper system of inspection of the floor; failing to erect warning sign; and failing to cordon off or prevent access to the slippery area. 5.As a result of the Accident, the plaintiff was sent to the Accident & Emergency Department (“A&E”) of Queen Elizabeth Hospital (“QEH”) where he was treated and discharged. 6.The defendant denies that the floor of the Bank, in particular near to the Accident Spot, was wet and slippery. Further, the defendant claims that it had engaged a reputable cleaning contractor by the name of Lap Hing Cleaning Services Company Limited (“Lap Hing”) to carry out cleaning duties within the Bank on every working day. The defendant says that if the floor was wet and slippery, the staff members in the Bank would have informed the security guard who was posted at the entrance of the Bank to dry it up. The defendant further claims that a yellow warning sign would be placed in a conspicuous location in the Bank on rainy days. In addition, an A4 size metal warning sign has been permanently displayed on the wall at the entrance near to the gate of the Bank. 7.The defendant further alleges contributory negligence on the part of the plaintiff by walking too fast; failing to pay attention to or avoid this slippery substance at the Accident Spot and; failing to pay attention to the warning notice inside the Bank, in the event if the Bank is found liable for the Accident. LIABILITY The Law 8.As held by Sakhrani J in Wat Kwing Lok v The Kowloon Motor Bus Company (1933) Ltd [2008] 1 HKC 168, at §17:-
9.Hence, in order to succeed, a claimant in a slip and fall case has to first establish that there is an “unusual event” and that in the absence of explanation, the “unusual event” is more consistent with fault on the part of the defendant. 10.In So Wang Chun v Rainforce Ltd & Others [2008] 3 HKC 196, Sakhrani J held at §§50, 61, and 62 that:-
11.Further, it is clear that the duty imposed on a defendant in such cases is only a reasonable and not an absolute one. 12.In Cheung Wai Mei v The Excelsior Hotel (Hong Kong) Ltd trading as The Excelsior [2000] HKCU 886; (CACV 38/2000, 22 November 2000, unreported), Rogers VP said at p 17:-
13.In Cheung Wai Mei, supra, Mayo VP held at pp 6-8 that:-
Issues in dispute 14.The following are the main disputes between the parties in this case:-
How did the Accident happen? 15.The plaintiff has described in his witness statement the Accident happened in the following manner:-
16.It is not disputed by the defendant that the plaintiff did slip and fall at the Accident Spot on the day of the Accident. However, the defendant says that it was caused by the plaintiff rushing into the Bank at the time and he did so while trying to duck under the half-shut gate. The defendant says that the Accident Spot was dry, not wet and slippery as alleged. 17.On this issue, the plaintiff gave evidence at the trial. The defendant has called Mr Yu Kwok Hung (余國雄) (“Yu”), one of the managers of the Bank, who worked at a desk just by the entrance of the Bank, about 4 to 5 metres in front of the Accident Spot location where the plaintiff fell, to give evidence on its behalf. The defendant has also called Madam Lee Fai(李輝) (“Li”), who was an operation manager of the Bank at the time of the Accident (who has since retired), to give evidence on the cleaning arrangements inside the Bank. Undisputed facts 18.At the end of the evidence, the following facts are not disputed or subject to serious dispute:-
The plaintiff’s evidence regarding the Accident 19.In evidence-in-chief, the plaintiff simply adopted the contents of his witness statement and supplemental witness statement he has filed for the purpose of the proceedings as his evidence. He did not elaborate further. 20.In his witness statement, he mentioned that at around 5:15 pm, he was going from one shop to another shop of the Bank with the view to handing some documents over to another colleague. He confirmed that since it was after the normal business hours at 5 pm, half of the metal gate had already been rolled down. While he was bending down to enter the Bank underneath the half-shut gate, he slipped as soon as he stepped into the shop. His buttocks first landed on the floor, followed by the back of his head. 21.Allegedly, after he had fallen down, he found that floor at the Accident Spot was “a little bit wet” (「地下是濕濕的」). Hence, he believed the Accident was caused by the accumulation of water (「水蹟」) (sic) causing wetness to the floor and thereby causing him to slip and injure himself. 22.The plaintiff confirmed that his job was to sell credit cards and loan products to his clients. While he would be based in that particular shop of the Bank, his main work would be carried out at the other shop situated on the ground floor. He would also go to different parts of the Tsim Sha Tsui area where he would meet up with his clients. He also stated that he had to get in and out of the 1st floor shop of the Bank at least 5 or 6 times a day while he was working. On the day of the Accident, there was no difference. 23.In regard to the floor condition, the plaintiff confirmed under cross-examination that, prior to the happening of the Accident, he did not look at the floor. After the Accident, while the plaintiff claimed that he did not see any water patches on the floor, for the first time in these proceedings, the plaintiff claimed that he used his hands to touch the floor and felt that it was wet. I notice that such allegations had never been made in any of his witness statements or pleadings or the Form 2 filed with the Labour Department. During cross-examination, he further made the allegation that the floor was “moist and wet” as if the floor had recently been mopped or it was affected by humid weather (「用濕布抺完地下的濕,我會用水蹟去形容」) (「拖完地果種濕」) (「類似天氣潮濕,牆有濕氣」). 24.In my judgment, the plaintiff’s account of having discovered water stains/water spills/water collection (「水蹟」) (sic) is clearly not believable for the following reasons:-
25.I do not accept the plaintiff’s claim that the black mark or stain (「黑色痕跡」) left on the floor after Accident – which has also been noticed and confirmed by Yu and Li -- was evidence of any water stains or patches (「水漬」). In my judgment, it is more consistent with the plaintiff who was trying to duck under the half-shut gate at a fast pace had lost his balance, causing the black mark on the tiles by the sole of his shoes when he suddenly tried to “brake” and stop while shifting his body weight at the same time. Was there any water on the floor? 26.I accept the defendant’s counsel Mr Ho’s submission that the plaintiff’s evidence on this issue should be rejected for the following reasons:-
27.In my view, once the plaintiff has failed to prove the presence of water or liquid which could explain why the floor has become slippery, his claim can be dismissed as there was no “unusual event” which would require the defendant to do anything at all. Under such circumstances, the defendant does not need to prove anything. 28.However, for the sake of completeness, I would deal with the defendant’s case briefly here. I consider that Yu and Li have provided some perfectly reasonable explanations for the plaintiff’s slip and fall during the Accident. I find that his fall was due to one or more of the following factors:-
Was there any moisture or wetness on the floor? 29.I also have no hesitation to reject the plaintiff’s latest version of events given during his oral evidence in court that there was “moisture or wetness” on the floor which has caused him to slip and fall. In this regard, as mentioned above, the plaintiff has failed to provide any plausible explanation as to the source of such moisture or wetness. On the contrary, the defendant was able to provide the following evidence by Yu and Li during the trial which in my view has convincingly explained why it was most unlikely that there was any moisture or wetness on the floor as alleged by the plaintiff:-
30.Under the aforestated premises, I am of the opinion that the plaintiff has failed to establish what the defendant could have done in order to prevent the Accident. The plaintiff is not saying that the defendant should have inspected the floor by touching the surface from time to time in order to ensure the floor was completely dry, this is not what the defendant was expected to do as explained: See So Wang Chun v Rainforce Ltd & Others [2008] 3 HKC 196 and Cheung Wai Mei v The Excelsior Hotel (Hong Kong) Limited trading as The Excelsior CACV 38/2000, unreported, 22 November 2000. Conclusion on liability 31.In conclusion, I am of the opinion that the plaintiff has failed to establish liability in this case. First, the plaintiff has failed to prove there were any water patches or stains (「水漬」) existed on the floor at the Accident Spot. Further, the plaintiff has failed to establish that there was any moisture and wetness on the floor which was raised by him for the first time during his evidence. In addition, the defendant has provided unequivocal evidence demonstrating the most inherently improbable scenario that there could be any water patches or moisture or wetness on the floor at the time of the Accident. In my judgment, the most likely cause of the plaintiff’s slip and fall is that while he was trying to negotiate his half squatted body underneath the half shut metal gate in a hurried manner, he has lost his balance and therefore fell and slipped on the floor. 32.Under such circumstances, I simply do not see why the defendant should be held liable for the Accident. 33.In the aforestated premises, I have no hesitation to dismiss the plaintiff’s claim herein. QUANTUM Respective position on quantum 34.For the sake of completeness, I shall briefly deal with the issue of quantum here, in the unlikely event that I would be found wrong in my findings on the issue of liability. 35.In the present proceedings, the plaintiff is seeking damages for pain, suffering and loss of amenity (“PSLA”), pre-trial loss of earnings (including MPF), loss of earning capacity and special damages. 36.The plaintiff’s position as stated in the Revised Statement of Damages (“RSOD”), the defendant’s position in the Answer to the RSOD (“the Answer”) and the plaintiff’s position after giving concession at the beginning of the trial are summarized in the table below :-
Injuries and treatment 37.The plaintiff was admitted to the Accident & Emergency Department (“A&E”) of Queen Elizabeth Hospital (“QEH”). The major complaint was headache, back, and left elbow pain. There was tenderness at lower back and occipital region. The plaintiff was treated and discharged. 38.The plaintiff had magnetic resonance imaging (“MRI”) of his lumbar spine on 29 July 2014. The main finding was minimal posterior bulging of L5/S1 disc. The nerve roots are well demonstrated with no evidence of compression, and the paraspinal soft tissue structures are normal. Dr Fu Wai Kee, the expert appointed by the plaintiff, opined that the disc bulging “should not have caused him any symptoms”. Both experts agreed that the MRI finding was clinically insignificant. 39.Both experts agree that the plaintiff probably had soft tissue injuries at head, neck, left elbow, left thumb, and back, and the plaintiff did not have verifiable radiculopathy or neurological deficit. As the plaintiff only had soft tissue injury, there were complaints inconsistent with soft tissue injury at low back, for example:-
40.Further, the treating doctors recorded “request SL” on at least 8 occasions, and the plaintiff almost always attended Yau Ma Tei Jockey Club Government Outpatient Clinic (“YMT JCGOPC”) immediately or almost immediately after the previous sick leave has expired, so as to obtain almost continuous sick leave. 41.In Li Cheuk Lam v Cheung Sun Tai & Others HCPI 1102/2015, unreported, 13 October 2017, Master Leong (as His Honour then was) held at §§11–14 that:-
JOINT ORTHOPAEDIC EXAMINATION 42.The plaintiff was examined by Dr Fu Wai Kee (instructed by the plaintiff) and Dr Lam Kwong Chin (instructed by the defendant) on 28 December 2018. He made the following complaints:-
43.The plaintiff claimed that it was less steady for him to stand on his left leg only, he had tenderness at midline and left side at lumbo-sacral junction, and his back movement was only fair. 44.In this connection, Dr Lam expressed the following:-
45.Dr Fu did not rebut Dr Lam’s opinion. 46.The orthopaedic experts agreed that:-
47.Although the experts noted that the plaintiff had adjustment disorder, the experts are not qualified to give expert evidence on psychiatry. Further, the plaintiff’s infant son had congenital problem, was hospitalized in early 2015, and passed away on 15 December 2015. The treating doctors recorded psychiatric symptoms associated with the death of the plaintiff’s son. There is no expert evidence to suggest that the plaintiff’s adjustment disorder was caused by the Accident. 48.The orthopaedic experts had disagreements in the following areas:-
Pain, Suffering & Loss of Amenities (PSLA) 49.The plaintiff complains that he is still suffering, inter alia, the following discomfort because of the injuries:-
50.Mr Kee, counsel for the plaintiff, is correct to say that the starting point for assessing the appropriate award for PSLA is a comparison of injuries in the present case with similar injuries in other decided cases. For that purpose, Mr Kee has invited me to take into consideration of the following cases for comparison and submits that the appropriate amount for PSLA should be at HK$150,000:-
51.In his closing submissions, Mr Kee further submits that the case of Ip Wan Fung would act as a good comparable. In Ip Wan Fung, the plaintiff slipped and fell by stepping on unknown greasy substance in the restaurant. As a result, he suffered from back contusion. He was admitted to the hospital and was discharged on the next day. The court agreed that sick leave of 6 months granted was appropriate. He complained of intermittent and daily attacks of lower back pain. PSLA was assessed at HK$150,000. In that case, the court also considered some other cases where the plaintiffs suffered from soft tissue injuries to their backs and PSLA in those cases were also awarded PSLA at about HK$150,000. 52.On the other hand, Mr Ho for the defendant submits that the plaintiff had only suffered from soft tissue injuries in the Accident. His soft tissue injuries at head, left elbow and left thumb were minor and he had recovered well from them. Mr Ho submits that the award for PSLA involving low back soft tissue injury without complications (eg nerve compression, injuries at lumbar spine, prolapsed intervertebral disc) should not exceed HK$100,000. He relies on the following cases:-
53.In my judgment, the plaintiff injuries were relatively minor and was confined only to soft tissue injuries which he has recovered well from. Hence, I am of the view that the cases cited by Mr Ho in his submissions are more in line with the injuries the plaintiff had sustained in the Accident. I therefore would allow a sum of HK$100,000 as award for PSLA in this case. 54.In passing, I would like to mention the fact that it is rather astonishing to see that the plaintiff’s legal representatives would pitch a PSLA figure at HK$450,000 in the RSOD in July 2020 only to prepare to concede it to a figure of HK$150,000 by the time of trial in May 2021 when there was no change in the plaintiff’s condition or the medical evidence in support of his claim. In my view, such wholly unrealistic pitching of PSLA figures without any authorities or medical evidence in support is not only misleading but also not conducive to assisting the parties to reach an early settlement, something which goes directly against the underlying objectives of the Civil Justice Reform. Those who represent the plaintiff should be more cautious and realistic when making such a claim in their statement of claim and RSOD in future. Pre-trial Loss of Earnings 55.The pre-accident monthly salary of the plaintiff has been agreed at HK$38,786. The only issue in dispute under this head would be the length of sick leave period granted to the plaintiff. It is trite that the court is not bound by the sick leave certificates granted by doctors. 56.Dr Fu opined that the entire 27 months’ period was appropriate whereas Dr Lam opined that 3 months should be appropriate. The defendant pleaded in the Answer that sick leave should only be confined to a period of 6 months at most. 57.I accept Mr Ho’s submission that a reasonable sick leave should not exceed 6 months in this case based on the following reasons:-
58.After the expiry of reasonable period of sick leave, both experts agree that the plaintiff should be able to resume his pre-accident job. Further, working as a sales agent or insurance agent is not physically demanding. Thus, I am of the view that the plaintiff should not be entitled to any further loss of earnings after expiry of the sick leave period of 6 months. 59.I therefore find that, had the plaintiff been able to succeed in establishing liability in this case, an appropriate award for pre-trial loss of earnings will be at:-
Loss of Earning Capacity 60.Loss of earning capacity has been defined as the claim which is to cover the risk that, at some future date during the plaintiff's working life, he or she will lose his or her employment and will then suffer financial loss because of his or her disadvantage in the labour market: Chan Wai Tong & Anor v Li Ping Sum [1985] HKLR 176. 61.There will be no loss of earning capacity if there is no substantial risk that the plaintiff will lose the present job or that he or she will have difficulty getting a similarly paid job: Moeliker v A Reyrolk & Co Ltd [1977] 1 WLR 132. 62.At the time of the Accident, the plaintiff received a basic salary of HK$11,200 per month with commission based on the criteria set out by his PI Business Consulting Limited. After the Accident, for the period from 1 March 2015 to 31 March 2016, he was demoted from senior direct sales agent to direct sales agent with monthly basic salary of HK$10,000, despite still being entitled to commission. His employment with PI Business Consulting Limited was terminated on 1 April 2016 with no reasons specified in the termination letter. 63.According to the plaintiff, he had been unemployed for a period of time. Thereafter, he completed his insurance agency qualification examination in 2017 and commenced his career as an insurance agent in July 2018 with an average monthly income of HK$14,000. Given the above, especially the demotion, together with the reduction in basic salary, by PI Consulting Business Limited and the reduction in average monthly income working as an insurance agent, Mr Kee submits that the plaintiff suffers from loss of earning capacity in this case and an award of HK$150,000 should be considered as a reasonable amount. 64.With respect, I do not agree. 65.First, there is no direct evidence to show that his demotion and subsequent termination of employment by his employer were linked to the injuries sustained by him in the Accident. From the joint medical expert report, it is clear that the plaintiff might have suffered from other psychiatric problems like adjustment disorder and depression due to the tragic loss of his baby son which has nothing to do with the Accident. Thus, it is not at all clear that there is a direct causal link between his reduction of income and the relatively minor tissue injuries suffered by him in the Accident. 66.Second, I agree with Mr Ho for the defendant that working as a sales agent or insurance agent is not a physically demanding job. Even if the plaintiff has any residual disabilities, such disabilities are mild and should not affect his ability to work in these jobs. There is no suggestion that he will lose such employment and hence suffer a handicap in the labour market in future as a result. 67.In the circumstances, I am of the view no award should be made under this head. Special damages 68.Any needs or expenses claimed will only be compensated by way of special damages if they are found to be reasonable and if in the past, actually spent. What is reasonable will depend on the facts of each case and the particular expense which is claimed. The court will analyse these specific claims in the context of the reasonableness principle and whether they are reasonable is the burden on the plaintiff: Ho Lau Hing v Wu Ming Lok trading as Sun Tak Wah Plastic Manufactory (unreported, HCPI 464/1995, 21 December 1995). 69.The plaintiff claims medical expenses for a total of HK$8,820. Out of this amount, only HK$5,040 for attending Yaumatei Jockey Club General Outpatient Clinic is supported by evidence. Therefore, the plaintiff only seeks HK$5,040 as medical expenses in this case. 70.The plaintiff also claims travelling expenses at HK$3,000 and tonic food at HK$5,000. No supportive document has been adduced for both of these items. It is nevertheless submitted that the court can allow nominal damages for both items in the amount as pleaded by the plaintiff even in the absence of supporting evidence: To Wei Kei & Ors v Vickcore Engineering Ltd & Anor [2003] HKLRD 69, at §41. 71.Hence, the plaintiff submits that the court should allow a total of HK$13,040 for special damages. 72.Given the fact that I find a reasonable sick leave period in this case should be no more than 6 months, I consider that any sums for medical, travelling and tonic food expenses should be reduced accordingly. 73.I consider that a sum of HK$10,000 should be more than sufficient to represent special damages in this case. Summary of Calculations on Quantum 74.In summary, had the plaintiff been able to establish liability in this case, I would have made the following award for damages:
CONCLUSION 75.On liability, I find the plaintiff has failed to establish his case. 76.On quantum, I find that even if he is able to establish liability in this case, there would not be any award of damages as the plaintiff had already received HK$892,144.69 from his employer on 3 April 2017. The quantum he would receive in this case will be far less than what he had already received by way of employees’ compensation. 77.The plaintiff commenced the present proceedings on 26 May 2017. In other words, the plaintiff knew that he needs to recover a sum of more than HK$892,144.69 in damages in order to justify the commencement of the present proceedings. Given the dire lack of evidence that there was any accumulation of water or water stain at the Accident Spot and there were clear signs of exaggeration of symptoms on his part, the plaintiff must have known that his claim on damages is very likely to fail in this case. Nevertheless, the plaintiff, who is not on legal aid, decided to pursue such a hopeless and much exaggerated claim. 78.In the circumstances, I would order the plaintiff’s claim to be dismissed. I will also make a costs order nisi that the plaintiff do pay the costs of the defendant, with certificate for counsel, such costs to be taxed if not agreed. In the absence of any application by the parties to vary the same within 21 days, the costs order will become absolute.
Mr Vincent Kee, instructed by Messrs Jane Lee, Yam & Associates, for the plaintiff Mr Leon Ho, instructed by Messrs Tony Kan & Co, for the defendant | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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