Chow Tai Fook Life Insurance Co Ltd (Incorporated in Bermuda With Limited Liability) v. Luk Kin Hang
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DCCJ 1136/2024 [2026] HKDC 1755 IN THE DISTRICT COURT OF THE HONG KONG SPECIAL ADMINISTRATIVE REGION CIVIL ACTION NO. 1136 OF 2024 ------------------------------
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--------------------------- JUDGMENT --------------------------- Introduction 1.The Plaintiff carries on the business of providing insurance policies and products in Hong Kong. The Defendant was formerly an agent of the Plaintiff. The Plaintiff has paid three sums of conditional performance bonus (“CPB”), each in the amount of HK$715,623.00, to the Defendant. 2.In this action, the Plaintiff seeks to invoke the clawback mechanism under the relevant contractual provisions to recover from the Defendant a portion of the CPB. 3.While the trial was conducted in Punti, all relevant documents are in English with no Chinese translations. In these circumstances, and without objection from either party, I have prepared this judgment in English. Background and Relevant Contracts 4.On 24 July 2017, the Plaintiff and the Defendant entered into an Agent’s Contract for Selling Long Term Insurance Business (“Agent’s Contract”), pursuant to which the Plaintiff engaged the Defendant as its agent. Clause 10 of the Agent’s Contract governs termination, and clause 10.1 provides that each of the Plaintiff or the Defendant “may terminate this Agreement at any time and without giving any reason for so doing by giving thirty (30) days’ notice to the other in writing”. 5.On the same day, the parties also entered into another agreement titled “Side Agreement”. Clause 1 of section II of the Side Agreement governs the payment of CPB in the first three performance bonus periods. It provides that if the Defendant can meet the validation targets (HK$477,082, HK$715,623 and HK$715,623 respectively for the three periods), the Plaintiff would pay the Defendant a CPB in the sum of HK$715,623 for the relevant period. The Defendant eventually received all three CPB payments in full. 6.Clause 3 of section IV of the Side Agreement stipulates the clawback mechanism for the CPB. While the agreement sets out three clawback mechanisms, only the first and third are relevant for the purpose of this trial. The first mechanism is under clause 3(a), which provides as follows:-
7.The term “persistency” measures the retention rate of insurance commissions produced by the Defendant. The Plaintiff calculates persistency by reference to the Defendant’s personal annualized first year commissions using the “LIMRA 19-month formula”, which measures the percentage of policies or premium dollars that remain active and paid through the 19th month after issuance. Pursuant to table 3, the average personal annualized first year commission persistency of the Defendant would be calculated at the 25th, 37th and 49th performance bonus months, corresponding to the three performance bonus periods. If the persistency falls below 85%, a certain percentage of the CPB would have to be paid back in accordance with table 4. 8.The third clawback mechanism is under clause 3(c) of the Side Agreement, which provides as follows:-
9.On 28 August 2020, the parties entered into an addendum, which is supplemental to the Side Agreement, whereby clauses 3(a) and 3(c) of the Side Agreement were varied. Clause 3(a) was amended by the insertion of a sub-paragraph 2 under table 4, which reads:-
10.Clause 3(c) was amended by revising the last row of table 6, extending the relevant termination period from “49th-60th PB Month” to “49th-72nd PB Month”. 11.Subsequently, on 9 December 2020, the parties entered into a second addendum, whereby sub-paragraph 2 of clause 3(a) of the Side Agreement (which was added by the first addendum) was revised to read as follows:-
12.On 28 April 2021, the Plaintiff notified the Defendant that the Agent’s Contract and all agreements would be terminated on 28 May 2021 by way of a written notice. Considering that the date of appointment of Defendant was on 24 July 2017, and that the termination would take effect on 28 May 2021, the termination took place within the 37th-48th performance bonus month period within the meaning of clause 3(c) of section IV of the Side Agreement. 13.Pursuant to table 6 in the said clause 3(c), the Defendant is liable to repay 40%, 50% and 100% of the CPB respectively received in the first three performance bonus period, i.e. HK$286,249.20, HK$357,811.50 and HK$715,623.00 totalling HK$1,359,683.70. Commission payable to the Defendant in the sum of HK$3,674.34 would be set off. Defendant’s Defence 14.In his Defence, the Defendant advanced the following lines of defence:-
15.The first line of defence is, in my view, totally misplaced. The Plaintiff has made it clear that the termination notice was issued pursuant to clause 10(1) of the Agent’s Contract, pursuant to which the Plaintiff is entitled to terminate the contract without giving any reason by giving thirty days’ written notice to the Defendant. In other words, the Plaintiff terminated the Agent’s Contract without cause by notice, so it does not matter whether the Plaintiff assessed the Defendant’s performance with reference to the 19-month LIMRA persistency rate or 25-month LIMRA persistency rate. 16.Insofar as the reason for termination is relevant, I see no wrongdoing on the Plaintiff’s part. I am prepared to accept that the underlying reason for the Plaintiff to terminate the Agent’s Contract was that the Defendant’s 25-month LIMRA persistency rate was not satisfactory. In this connection, I have had regard to a warning letter issued by the Plaintiff to the Defendant on 17 March 2021, where the Plaintiff stated that Defendant’s 25-month LIMRA persistency rates were alarmingly low and that if the Defendant could not raise the rate to 80% or above by 31 March 2021, the Plaintiff would terminate the Agent’s Contract. 17.It is, however, legitimate for the Plaintiff to take into account factors other than the 19-month LIMRA persistency rate in considering whether to terminate the Defendant’s contract. Insofar as clause 3(a) of section IV of the Side Agreement refers to the 19-month LIMRA persistency rate, it is only concerned with whether the Defendant has to repay any CPB already received. It does not in any way restrict the Plaintiff from taking into account matters such as the 25-month LIMRA persistency rate in assessing the Defendant generally. As the Plaintiff has correctly pointed out, under the Agent’s Contract, even if the Plaintiff is to terminate the contract immediately with cause, it can do so under clause 10.2(h) if the Defendant “does not meet the training, production, persistency or other requirements in respect of the Agent’s operation which may be set by the Company from time to time”, and that clause does not confine the Plaintiff to consider only the 19-month LIMRA persistency rate. In fact, during cross examination, the Defendant accepted that he always knew the Plaintiff would monitor its agents’ 25-month LIMRA persistency rates. 18.Furthermore, even if the Plaintiff should only terminate the Defendant’s contract if he his 19-month LIMRA persistency rate falls below 85% (a position advanced by the Defendant which in my view is completely wrong), there is no dispute that the Defendant’s performance could not meet the target. According to the undisputed evidence produced by the Plaintiff, the Defendant’s 19-month and 25-month LIMRA persistency rates from January 2020 to April 2021 are as follows, and it can be seen that starting from June 2020 his 19-month LIMRA persistency rate has always been below 85% (save for September 2020):-
19.The second line of defence is also without merit. It is true that by way of the second addendum, the Defendant was afforded an opportunity to produce annualized first year commission in the sum of at least HK$300,000 by 30 June 2021 so that he may retain the CPB received in the 3rd CPB period. Nevertheless, it is expressly stated that if the Agent’s Contract is terminated with or without reason on or before 30 June 2021, the Defendant is still liable to repay the relevant CPB. 20.In other words, the Plaintiff has expressly reserved its right to terminate the Agent’s Contract before 30 June 2021 and its right to claw back the CPB in that eventuality. I should, for the sake of completeness, record that the annualized first year commission produced by the Defendant from August 2020 to April 2021 was in the mere sum of HK$14,970.12. While it would have been theoretically possible for the Defendant to meet the target had he been given the chance to work until 30 June 2021, it is a far cry from saying that the Plaintiff unreasonably terminated his contract when the Defendant was close to meeting the target. In any event, the Plaintiff is relying on the third clawback mechanism instead of the first one, so the extended timeline under the second addendum is irrelevant. 21.I therefore reject the defence advanced by the Defendant by way of his pleaded Defence. Relevant Bankruptcy Proceedings 22.Mr Jeffrey Lee, counsel for the Plaintiff, has in all fairness drawn my attention to the bankruptcy proceedings in HCB 1325/2022. In that action, the Plaintiff herein petitioned for the bankruptcy of the Defendant herein by reason of the indebtedness which is the same subject matter as that in this present action. 23.On 5 January 2024, DHCJ Winnie Tsui (as Hon Winnie Tsui J then was) handed down a judgment (see [2024] HKCFI 91), where she dismissed the bankruptcy petition. Her Ladyship was of the view that there were bona fide disputes on substantial grounds as to whether there was an implied term that the Plaintiff’s right to terminate the Agent’s Contract would be exercised in good faith and would not be exercised for arbitrary, capricious, perverse or irrational reasons. Her Ladyship also noted that the following contentions of the Defendant were prima facie arguable and they should not be resolved in a bankruptcy petition, which was a summary procedure:-
24.In gist, Her Ladyship was concerned that it might be arguable that the Plaintiff terminated the Defendant’s contract in bad faith and/or in breach of an implied term with the illegitimate intention to claw back the CPB already paid to the Defendant. Notably, this is not the defence put forward by the Defendant in his Defence. His first line of defence, as set out and rejected above, was simply that the Plaintiff could terminate the Agent’s Contract by reference only to his 19-month LIMRA persistency rate, but not the 25-month LIMRA persistency rate. His argument was not that the Plaintiff terminated the Agent’s Contract in bad faith with the predominant purpose of invoking the clawback mechanism in the Side Agreement, or that there was any implied term in the Agent’s Contract or Side Agreement. 25.Having said that, considering the development of the bankruptcy proceedings and that the Defendant is not legally represented, I think it is only fair that I should also determine whether there is any implied term in the contracts, whether the Plaintiff has acted in breach of it, and whether as a result of that breach the Plaintiff’s claim herein should be denied. 26.The Plaintiff relied on Shek Kin Pong v FTLife Insurance Co Ltd [2019] HKCFI 1781 to contend that there is no implied term to the effect that the Plaintiff’s right to terminate the contract of the Defendant would be exercised in good faith and would not be exercised for arbitrary, capricious, perverse or irrational reasons. 27.In Shek Kin Pong, a group of agents claimed against the insurance company for sums due as remuneration under their agreements with the company, which sums the company claimed it was entitled to deduct and set off against the amounts payable to the agents upon its termination of their agreements. One main argument advanced by the agents was that the termination clause should not be exercised by the company in order to seek repayment of the monthly allowance and/or bonus earned and received by each agent, and that the company should not exercise its power to terminate unconscionably, without reasonable cause and contrary to the legitimate expectations of each agent, or so as to deprive each agent of the contractual benefit earned and which results in the unreasonable forfeiture of such benefit. 28.The termination clause in that case was exactly the same as clause 10.1 of the Agent’s Contract herein (which is not surprising as the same insurance company was involved). Hon Mimmie Chan J rejected the agents’ proposed implied term, and Her Ladyship’s analysis of the termination clause and its interaction with the proposed implied term is set out hereinbelow:-
29.As mentioned, the termination clause in Shek Kin Pong was the same as clause 10.1 of the Agent’s Contract here. In fact, the clause 10.8 referred to by Hon Mimmie Chan J was also the same as the clause 10.8 of the Agent’s Contract here. There is no material difference between the relevant clawback clauses in both cases. In the circumstances, there is no reason for me to depart from Her Ladyship’s analysis. Furthermore, the ratio decidendi of the analysis is that an implied term cannot contradict an express contractual provision, and that there is no recognized obligation for a contractual party to act in good faith in the absence of any reference in the contracts to any duty of good faith on the parties. That ratio decidendi binds on me: see Poon Ching Man v Lam Hoi Pun DCPI 1585/2011 (unreported, 22 April 2015) at §49. 30.Shek Kin Pong has been applied in a subsequent Court of First Instance’s decision. In Cheung Li On v Sun Life Hong Kong Ltd [2021] HKCFI 3784 at §114, Hon Au-Yeung J referred to Shek Kin Pong and agreed to the proposition that a contractual right to terminate by notice enabled either party to terminate by notice for no, good or bad reason, and that the duty to act in good faith in making and carrying out contracts was not an obligation recognized by Hong Kong law. Her Ladyship proceeded to reject the implied term proposed by the plaintiff in that case for the following reasons:-
31.Similar to Cheung Li On, there is no contractual discretion involved in the present case. It is also for this reason that HHJ Harold Leong rejected the agent’s proposed implied term in a similar dispute in FTLife Insurance Company Ltd v Ho Suk Yue [2023] HKDC 363 at §§28-30. 32.I therefore find that there is no implied term that the Plaintiff’s right to terminate the Agent’s Contract would be exercised in good faith and would not be exercised for arbitrary, capricious, perverse or irrational reasons. 33.On the other hand, as pertinently observed by Hon Winnie Tsui J in the bankruptcy proceedings (see §75 of that judgment), the trial of Shek Kin Pong was conducted before the Court of Appeal’s decision in WD Life Insurance Company (Bermuda) Ltd v Poon Cindy [2019] 3 HKLRD 455 was handed down. In Poon Cindy, the Court of Appeal held that it was arguable that there were implied terms that the power to terminate an agent’s agreement or to demote the agent would be exercised in good faith and would not be exercised for arbitrary, capricious, perverse or irrational reasons. The Court of Appeal has reviewed, among others, the following authorities:-
34.To cater for the possibility that the Court of Appeal may subsequently hold that there should be an implied term in the present context or similar context, I shall set out my views and findings on the basis that a term should be implied into the Agent’s Contract to the effect that the Plaintiff’s right to terminate the contract would be exercised in good faith and would not be exercised for arbitrary, capricious, perverse or irrational reasons (including to claw back the CPB). 35.According to the unchallenged evidence of the Plaintiff’s witness, Mr Kwok Man To, who is the Associate Director of the Plaintiff’s Distribution Services and Support Department (the Defendant chose not to cross examine him notwithstanding my warning that the witness’s evidence would be taken as unchallenged):-
36.Having considered Mr Kwok’s evidence as well as the documentary evidence in relation to the Defendant’s performance, I find that the Plaintiff terminated the Agent’s Contract out of genuine concern about the Defendant’s business performance and the termination was preceded by the Plaintiff’s endeavors to afford the Defendant with opportunities to improve his performance. The Plaintiff did not terminate the Agent’s Contract with the intention, let alone a predominant one, of clawing back the CPB. Therefore, even if there were an implied term, the Plaintiff did not act in breach of it. Disposition 37.By reason of the aforesaid matters, I find in favour of the Plaintiff and make the following orders:-
38.As to costs, taking into account the outcome and the contractual provisions under clause 7 of the Agent’s Contract and clause 6 of section IV of the Side Agreement, I make an order nisi that the Defendant do pay the Plaintiff’s costs of the action, to be taxed on an indemnity basis if not agreed, with certificate for counsel.
Mr Jeffrey Lee, instructed by Messrs Kennedys, for the Plaintiff The Defendant is acting in person and present | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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